Your staff can make or break the patient experience. We provide:

• One-on-one staff interviews to identify strengths and gaps
  
• Customer service coaching to build rapport with patients
  
• Training doctors and staff on effective patient presentations
  
• Leadership coaching for owners and managers
• Customer service coaching for staff and doctors
  
• One-on-one and group interviews to identify training gaps
  
• Building strong patient relationships—staff and doctors knowing patients by name
  
• Improving patient care presentations and case acceptance rates